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<--Back to Tag School Reader
Tag™ School Reader - Proxy Server or Firewall Issues
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| Symptom / Question |
My District's firewall or proxy server settings are not allowing my LeapFrog School Connect software to download the book audio, what can I do?
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| Solution |
- The LeapFrog School Connect software may not be able to connect to the Internet (although the computer is connected) due to the firewall or proxy server settings in your School or District network settings. These settings are usually controlled by your District's MIS or IT departments.
- If you are a School or District IT Professional and would like to "allow" LeapFrog School Connect to be able to reach its download servers from your client computers, please set http://download.leapfrog.com and www.leapfrog.com to the "allowed" domain list.
- LeapFrog School Connect software communicates on Port 80 in order to download audio from the LeapFrog School Connect download servers.
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